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The greatest feedback we have received from many of our Parents, is that when they came to us, they were feeling very frightened however they were welcomed warmly and after a very short time they felt safe – many said this is the first time they have felt this security

Parental Feedback


Thank you for guiding and supporting us the past 12 weeks.
We are very grateful to you all

Thank you so much for your help & support in these past 12 weeks!!
Both myself and J will miss you guys so much!

“When I left they talked it through with me and helped me. They did a small leaving do and it felt good, even though I was sad to leave. I know that I can contact them if I need advice and I did that a little while ago because I was confused about something my
Social Worker said and so I rang them and they talked it through with me and helped explain what my Social Worker meant. I trust them to just tell me in a way I can understand”

Keep doing what you're doing as you are all amazing.
Thank you ever so much for everything you
have done for me and H-G

So happy to be leaving but so sad to go & I will miss you.  Thank you so much for everything you've done for me a Z it's been such a positive experience considering the circumstances
You're the best

Thank you so much for all your help and
support you're a great team
 – it's been amazing getting to know you all. I appreciate everything you’ve done
for me and N
You're all such stars

Parents also talk of the plans and risk assessments and how they feel “Everything was so clear. Everything that was written about me, I was included. They listened to me and what my baby needed”,

Thank you so much for all you have done for me and C.
This is a great place.
Thanks again
C & T

Professional Feedback

I am going to miss our weekly conversations and the ways in which we work collaboratively to ensure the placement was a success. Your residential unit is such a warm and inviting space for parents, both of your years in social work has meant that you have created a real gem in an assessment unit with good values and principles for parents to invest and thrive in. I wish you all the very best in the future, I will continue to share this place with practitioners everywhere I go!
Surrey Social Worker

Everything I was given was very comprehensive and well balanced. The work was done in conjunction with the family, and it was clear and fair”.
Kent Social Worker

“I can’t sing their praises high enough. They have all been so professional and supportive.
Stoke Social Worker

Thanks very much

the support that we have had from your organisation has been first class and is greatly appreciated

Service Manager Stoke-on-Trent

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